Deleting from inside the app (fastest)
- Open ElevateGlizzy.
- Go to the Leaderboard tab.
- Tap the account icon in the top right.
- Tap Delete my account and confirm.
This removes your leaderboard entries first and then your account itself. It takes effect immediately and cannot be undone.
Requesting deletion by email
If you can no longer access the app — you changed phones, uninstalled it, or lost access to the Google or Apple account you signed in with — email us at ericguillemette@jodo-ai.com with the subject "Delete my ElevateGlizzy account".
Send it from the email address associated with the Google or Apple account you used to sign in, so we can confirm the request is yours. We do not ask for any other identification, and we will not ask you for a password.
We will action verified requests and delete the data within 30 days.
What gets deleted
| Data | What happens |
|---|---|
| Your account record (user ID, email, display name, profile picture) | Deleted |
| Your leaderboard entries, including past days, weeks and months | Deleted |
| Game progress on your device — glizzies, upgrades, unlocked recipes | Not affected. It never left your device, and uninstalling the app removes it. |
| Moderation reports you filed, or reports filed about you | Not removed by in-app deletion, because a report is a record about two people and cannot be reached from inside the app. Say so in your email and we will delete them in the same 30 days. |
| Purchase records held by Google Play or the App Store | Kept by the store, not by us. Stores retain purchase history for their own accounting and legal obligations — contact them directly about it. |
| Advertising data held by Google | Not ours to delete. Manage or reset your advertising ID in your device's privacy settings. |
More detail
See the ElevateGlizzy Privacy Policy for what is collected in the first place and how long it is kept.